Frequently Asked Questions
FAQs
Do you offer local delivery in Los Angeles?
Yes! We offer free delivery within a 10-mile radius of ZIP code 90019 in Los Angeles. If you’re outside the radius, we can ship for a $5 flat rate.
Can I pick up my order instead of having it shipped?
Yes, if you’re local to Southern California and prefer to pick up your order, we can accomodate:
- Once you have put your product(s) in your cart, choose “Pickup” in the PayPal window in the Delivery section.
Once your order is complete, we’ll reach out via email to set your pickup time.
Can I place a bulk order for an event or business?
Yes! We love being part of your special moments. Bulk ordering is available for celebrations, gifting, and corporate events.
What is the best way to store these caramels?
For a soft, chewy texture, store our caramels at room temperature in a dry place.
If you prefer a firmer or longer-lasting chew, refrigerate or freeze them.
How long do your caramels stay fresh?
They are best enjoyed within the first six months of purchase.
Can I freeze caramels to extend their shelf life?
Absolutely. For a firmer chew or to extend freshness, caramels can be stored in the refrigerator or freezer. Just make sure they’re sealed in an airtight container or wrapped tightly to prevent moisture from affecting the texture. When you’re ready to enjoy them, allow the caramels to come back to room temperature for the best taste and chew.
Are your caramels gluten-free?
Yes! All of our caramels are gluten-free.
Do you offer dairy-free or vegan caramels?
Not at this time. Our caramels contain dairy and are not vegan.
Do your products contain nuts or other allergens?
Our treats are made in a home kitchen that handles nuts, dairy, and eggs, so we cannot guarantee the absence of allergens. Please reach out if you have specific allergy concerns.